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Cloud Support Engineer (Intern)

India
Years of Experience : 0+
Description:
  • We are looking for a Cloud Support Engineer who will be responsible for monitoring and supporting Public Cloud, Hybrid Cloud and On-premise infrastructure. You will become an integral part of the team, making every problem of the platform a problem of your own, and solving them accordingly.
  • Job Responsibilities
  • Familiarity with the fundamentals of Linux and Windows OS, basic knowledge in installing, configuring, and maintaining Windows and Linux servers.
  • Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way of incident  lifecycle
  • Focus on support tickets, incident management and application monitoring.
  • Document key learnings as part of the support you provide.
  • Build and maintain excellent communication with customers and achieve the highest level of customer satisfaction.
  • Continually improve skills through work experience and training(s)
  • Job Type
  •  Managed Service environment working in a 24/7/365 environment with on-call benefits and 5 days working. The company would pay good remuneration for the ideal candidate based on experience and expertise.
Requirements:
  • Good to have skill
  • Knowledge on Public Clouds: AWS or Azure or Google Cloud Platform
  • Knowledge in configuring services such as Apache, Nginx, MySQL, PHP etc.  
  • Familiarity with Linux servers in Virtualization and Containerization
  • Familiarity with the fundamentals of Linux scripting languages: Python, Perl, Bash
  • Great verbal and written communication skills